Tag: Comments

5 Ways To Handle Negative Social Media Feedback

There are many benefits to having your business on social media platforms like Facebook and Twitter, however when a fan, follower or customer is not pleased it’s there for the whole world to see. Don’t panic and remain calm, here are 5 ways to handle negative feedback: Respond quickly: You know in social media and business its best that you keep constant watch of your page. You want to make sure that you quickly respond to questions and interact regularly with your customers. When a negative comment is posted, the sooner you address it the better. Do not wait and immediately respond on the comment that was posted. Do not erase: As much as you want to delete the comment and move on, you can’t. Deleting the comment will only annoy the upset customer more and by deleting it shows that you believe that you have done something wrong. The only instance you should delete the comment if it contains inappropriate language or anything of the threatening nature. In that case take a screen shot of the comment before deleting it for future references and any legal matters. Take it off screen: Guide the upset customer off screen or offline. Respond to the comment in a mature way and kindly ask them to email you their phone number so that you may ‘handle the situation at hand’. You want...

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5 Simple Ways to Keep in Touch With Your Blog Readers

As a blogger, your major and valued asset is your reader. It is for this reason that blogs are created with readers in mind. Identifying your reader’s needs is the key to increasing targeted traffic to your blog. Moreover, you cannot have returning traffic if you do not know what ticks your bloggers. Visitors to your blog are the ones who will subscribe to your regular RSS feeds or subscribe for email newsletters. In addition, you’ll need them to leave comments on some of the articles published on your blog. However, achieving this feat will not be easy of you do not give your readers a reason to visit your blog and keep coming back. Discussed herein, are 5 tips on how to keep in touch with your blog readers. 1: Update Your Blog on a Regular Basis: Keeping your blog updated not only guarantees repeat readers, but increases your ranking in market leading search engines such as Google. Google loves fresh blogs. Therefore, the more you keep your blog updated the more your blog is preferred by search engines. Whereas updating your blog on a daily basis may be challenging, especially if you have other matters to attend to, you can dedicate at least 2 to 3 days on a weekly basis to update your blog. The fastest and simplest way to discourage visitors to your bog is...

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Five ways to Drive Traffic to your Blog

The content you post on your blog requires readers. This can only come through promotion in an appropriate manner. Only then will people know that the blog exists and carries good content. Once your blog starts getting the traffic, it is the quality of the content that will make the readers come back on a regular basis. Amidst the deluge of content available over the web, you need to make an effort to increase the visibility of your blog while working on making interesting information available to your readers at the same time. It is a combination of factors that eventually culminate into success for your blog in the form of large number of hits on a regular basis. The steps you need to take are simple indeed the only catch here is that you need to continue with your efforts despite little or no results in the early stages. 1. Use forums to promote your blog: This strategy proves itself to be a winner on all counts. There are numerous instances of people having used this methodology to drive traffic to their blogs with a considerable degree of success. Internet offers discussion forums for all kinds of stuff. Opt for the ones that are relevant to your area of expertise. Post regularly on these forums. Place the link to your blog in your profile. As you gain popularity...

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Efficiently Handle User Comments on Your Blog

We all want to hear some appreciation for the work we do. It doesn’t matter what field we belong to, every work requires some acknowledgment, healthy criticism and proper appreciation. If you are a writer or a blogger, you must understand that not everyone is going to like what your write. Similarly if you are a designer, not everyone is going to like what you design. This means that you will be getting both negative and positive comments for your work. As a professional, it is very important for you to keep things professional and handle them professionally. You need to have a very correct approach towards comments of users. To say the truth, almost every comment deserves your attention and if you decide to ignore comments if you have huge business anyway, you have opted for a wrong strategy. It does not matter if you have a small, huge business; you need to cater to your audience in order to make it successful. Feedback or comments can prove to be really valuable for your product. In fact it can be a great marketing strategy so give these comments what they deserve and ignoring them is certainly not among this. As mentioned earlier, you need to deal with them professionally so let us take a look how: Focus On Important Comments : Now, as I said, comments are really...

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